Operational Information
Here you get information about planned operational maintenance as well as answers to the most common questions.
Here you will find information if we have any reported problems in our operating environment. If there are problems, we will continuously inform the status of the problem and an estimate of the time we think the disturbance will last.
Operational status
Right now there is no operational disruptions
If you have any questions, please contact our support directly on
+46 (0) 8-734 60 40 or servicedesk@trustit.se and we will help you with your case.
Operational status
2024-01-22
We are currently experiencing an operational disruption in the central network communication.
Troubleshooting is done and the fault is located. Affected units will in an initial step be restarted at 12.05 and estimated downtime is approx. 15-30 minutes. Further mitigation of the error will take place at night.
If you have any questions, please contact our support directly on Tel +46 (0) 8-734 60 40 or servicedesk@trustit.se and we will help you with your case.
Planned operational maintenance
At regular intervals, we perform planned service and maintenance of hardware and software to keep our systems up to date and for you as a customer to get the best possible user experience, during these times you may experience shorter interruptions in our services.
We always strive to inform about these interruptions in advance, and of course we try to keep the interruptions as short as possible.
Saturdays in the weeks listed below are reserved for scheduled service and maintenance:
w.10, March 11th 2023
w.23, June 10th 2023
w.35, September 2nd 2023
w.48, December 2nd 2023
Information will be sent out before the planned service.
