Rental conditions

Whoever books a lecture room is responsible for the person holding the course (i.e. the lecturer) is made aware of these conditions:

  • The lecture room is at your disposal weekdays 8:00-17:00 unless agreed otherwise when booking
  • Trust-IT has the right to charge for extra hours before 8:00 And after 17:00
  • The rental agreement for the rent of lecture rooms applies during the specified period and for the room that has been booked
  • The number of PCs as well as their configuration must be notified to the course hostess no later than 5 working days before the course starts.
  • Any software etc. to be installed on the computers by our technicians must be submitted to him no later than 3 working days before the course starts.
  • Any changes made 1 day before the course starts will be charged extra
  • The number of participants must be notified no later than 2 days before the course starts for ordering breakfast sandwiches (morning coffee).
  • After the first course day, no changes can be made if there are absent participants
  • Lunch 12:00-13:00 unless another time has been agreed with the course hostess. Lecturer/course participants have access to the designated premises
  • Projector is charged separately with 400:- excl VAT per *1-5 day period
  • Any errors or defects in the computer and presentation equipment in the lecture room must be notified immediately to our course hostess, so it can be rectified
  • Service/support as a result of errors and defects that cannot be traced to the hardware in the lecture room or Trust-IT’s installation of software will be charged
  • Irrespective of the cause, the client stands for the risk of loss of, damage to or abnormal wear of the equipment during the course
  • Supplementary equipment, supplies, services or other items not agreed upon will be charged an additional cost (e.g. copying b/w or colour, printing, etc.)

Right to cancel

  • Booking cancelled later than 2 weeks before course start will be charged 50% of the total rental cost
  • Booking cancelled later than 1 week before course start will be charged 100% of the total rental cost
  • Cancellations must be in writing. Fax or e-mail to the hostess are accepted
  • The cancellation policy above applies unless another specific agreement is made between Trust-IT & the clientNB! We reserve the right to change prices without prior notification. Terms of payment are 30 days net. Interest on arrears is liable in accordance with the Interest Act.
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The best support in Sweden!

At our service desk, experienced and trained technicians are ready to assist you directly on the phone without any detours. We solve 93% of all cases at the first contact, while the industry standard is 80%. We know that 93% is a high figure but that is our reality.

Industry standard

80%

Trust - IT

93%

* Proportion of support cases resolved at first contact

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Contact us!
We offer a free 30 min. consultation!

Choose one of our offices below and how you would like to contact us.

Visiting address
Solna torg 3, 6fl. (entrance through Solna Centrum) SE171 45 Solna, Sweden

Directions
Head inside Solna Centrum. Look for Lindex or Taco bar. There you will find an elevator with the number three on. Take the elevator and go to floor six.

Visiting address
Solna torg 3, 6fl. (entrance through Solna Centrum) SE171 45 Solna, Sweden

Directions
Head inside Solna Centrum. Look for Lindex or Taco bar. There you will find an elevator with the number three on. Take the elevator and go to floor six.

Visiting address
World Trade Center DK A/S, Borupvang 3, 2750 Ballerup, Köpenhamn, Danmark

Visiting address
World Trade Center DK A/S, Borupvang 3, 2750 Ballerup, Köpenhamn, Danmark

Visiting address
Vaisalantie 4 02130 Espoo, Finland

Visiting address
Vaisalantie 4 02130 Espoo, Finland

Visiting address
Filipstad Brygge 1,0252 Oslo, Norge

Visiting address
Filipstad Brygge 1,0252 Oslo, Norge

Get in Touch
Partnerships