Trust-IT’s experience of development and programming stretches back to our start in 1997, which has given us an excellence in application development, web pages, reservation systems, e-commerce systems, etc.
Throughout the years, we have worked with several large companies such as Birka Cruises, Samsung, LensWay, Convini, Gotlandsflyg and Åhléns, but also many smaller companies.
Since 2015, Trust-IT has an overall responsibility for Europark / APCOA Parking’s IT environment but we also do some development projects.
The last one is based on that APCOA realized that they put way too much time on producing copies of the parking receipts to customers. APCOA is responsible for many of the major car parks in Sweden and demand for copies is very high.
Our developers at Trust-IT has now developed a solution to automate this. The customer can now go to their website and fill in their details and subsequently get a copy of their receipt.
The goal of the mission from APCOA’s side was to reduce the workload of their employees and to offer a better service to their customers.
In 2010 we started the project with Convini, where we had the task of building a application for handling mailings.
After a successful result, Trust-IT received continued trust and since then has had a close cooperation in all Convini’s development projects.
Among other things, a web portal has been made to amalgamate their internal systems together with a payment platform for the management of card payment, lunch and national coupons, an inventory tool for shops and also card registration online.
At present, Trust-IT is performing a merger of order systems, inventory systems and a proprietary payment system with the aim to ensuring all components can be
handled from a mobile platform in the field.
We have developed a new intranet for Bostadsstiftelsen Signalisten. It is built with WordPress as a platform and completely adapted to Signalisten according to their requirements and needs.
The intranet will be used by all employees, about 50 persons, but also their hosts and serve as a daily helper regardless of role within the company.
At their intranet, they will find documents and tools to facilitate and drive the daily work and forward information within the organization.
At our service desk, experienced and trained technicians are ready to assist you directly on the phone without any detours. We solve 93% of all cases at the first contact, while the industry standard is 80%. We know that 93% is a high figure but that is our reality.
Trust - IT
* Proportion of support cases resolved at first contact